Gartner® Report

Hype Cycle for Monitoring and Observability, 2024

Keeping services running smoothly and performing well isn’t just about traditional monitoring anymore. I&O teams need a clearer picture of what’s happening with their services, events, and incidents. That’s where technologies like AI, machine learning, data analytics, and automation come in—and they’re game-changers for staying resilient in a digital world.

Here’s what you’ll learn in this Gartner® report:

- When Generative AI observability might hit the mainstream
- How Service Response tools are changing incident handling
- Why Event Intelligence is a must-have as apps get more complex

Attribution: Hype Cycle for Monitoring and Observability, 2024, Pankaj Prasad, Matt Crossley, 24 July 2024.

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