24 Key Areas Shaping
IT Performance Markets
in 2022

Digital Enterprise Journal (DEJ) surveyed more than 3,300 organizations around a variety of topics to craft a comprehensive understanding of the state of IT performance. Analysts compressed this into twenty four key areas ranging from “enabling unique customer experiences” to “maximizing the value of open source.”

Key findings:

• 3.6x return on investment (ROI) from effectively adopting a cloud native approach
• $46 million average annual loss due to a lack of automation capabilities for managing IT performance (including release delays, incident prevention and resolution, and more)
• 66% of mean time to resolution (MTTR) is spent identifying the change that is causing a problem
• 68% of IT teams’ time is spent on tasks that do not contribute to key business outcomes

Download the report to see which areas have the biggest impact on IT performance and the vendors that are blazing new paths for innovation.

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